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Customer Reviews

Customers’ Testimonials

The satisfaction of our customers certainly has made ours. Here are some kind comments they have said about us.

"Hi there, First and foremost I want to thank William personally for finding the scarf I had purchased in 2015. I reordered the scarf last Tues and in less than 1 week it was at my APO AE address. It's absolutely perfect, just as I remembered it to be. Soft, plush and most importantly warm. The color is superb!

I wanted to write you a review but didnt see how I add my review to your page. But here it is: "Over the years I have purchased numerous sweaters from Cashmere Heartland. All have been absolutely perfect. It's such, that my son saw them, he immediately said "dad,I'm taking these, you're just going to have to order more!"

That's exactly what I did! All of the sweaters have remained absolutely as beautiful as the first day that I bought them. Your quality is top-notch, shipping lightning fast,and customer service beyond the top. I will continue to buy from you as long as I can and I'm already looking to see what my next purchase will be. Thank you again for such magnificent cashmere products. Keep up the great work. Stay well and take care. Sincerely, W. Camacho". December 2023

"My wife loves the sweater it looks great on her." James U., FL, USA, November 2023

"Had to return the first order, too small. Contacted them, they were courteous, responded quickly, Received the larger size quickly. Beautiful, high quality sweater!" Gail R., NY, USA, November 2023

"Great high-quality garment." Anthony M., OH, USA, October 2023

"The sweater is very nice. I love the light purple color and it is very soft." Jennifer N., IL, USA, July 2023

"This is such a beautiful cashmere polo. It’s a perfect weight for warmer climates. I purchased as a birthday gift for my husband and he loves wearing the polo. Gorgeous to look at." Buellton, CA, USA, May 2023

"Wonderful high quality sweaters in many colors! I have tried many cashmere brands and Cashmere Heartland is my absolute favorite company with very courteous and helpful staff." Lori L., CA, USA, March 2023

"This is THE BEST place to purchase high quality cashmere. For really cold temperatures, the 4ply is very dense, but soft. The 2ply suitable for warmer climates. The sweaters run true to size with the added benefit of providing a M/L size. The staff are very helpful and the sweaters arrive quickly. I highly recommend this company. I have given many of these sweaters as gifts." Lori L., CA, USA, March 2023

"These sweaters are high end cashmere and the service from this seller is wonderful. I have bought many, many sweaters, both 2ply and 4ply. They have literally lasted for years. The quality is superb." Lori L., CA, USA, March 2023

"Excellent product, flawless customer service. Very good company to do business with." Youssef Q., MA, USA, March 2023

"Excellent customer support in facilitating a refund for a sweater that was too large." Jerome S., CA, USA, February 2023

"The quality is excellent Cashmere is soft, warm and just over the top. I recommend it." Mohammed, NY, USA, January 2023

"This merchant actually shipped my order early so that I would have it for a trip prior to New Year's. This extra service was very much appreciated. The product itself is top quality." Christopher B., MD, USA, January 2023

"Very prompt delivery. Product in excellent condition." Sheryl L., ME, USA, December 2022

"Item arrived in a timely manner and was beautifully wrapped. It was easy to place the orders as well." Josephine P., AZ, USA, November 2022

"Product was delivered faster than anticipated. It was as advertised and sizing was accurate. Very comfortable. Highly recommend." Stephen D., GA, USA, November 2022

"i have several 4 ply cashmere sweaters from this manufacturer and this is the first cardigan style . Excellent quality . My only suggestion would be for another button at the top to minimize the open Vee at the neck ." Stephen F., IN, USA, November 2022

"Very impressed ! Beautiful art work ! Their directions on hanging were vey helpful and caring ! Great job!" Lannee R., PA, USA, February 2022

"Great sweater for a really good price. Had to return my original for the next size up as it was a little small to wear with a dress shirt underneath. Customer service at Cashmere Heartland was friendly and easy to work with. Exchange went without a hitch. Would definitely order from these folks again. Thanks!" Fred D., TX, USA, March 2020

"The cashmere sweater arrived two days before promised. The colour and feel of the cashmere is wonderful and in fact it fits so well that I am going to order another one!" Valerie S., CA, USA, January 2020

"Great products and William once again showed that their company is staffed with one of the most talented customer service teams in the world of business." Anne K., TN, USA, October 2019

"I have purchased a third Shephe cashmere turtleneck for my husband. The quality is excellent. It is very well made, comfortable and looks great on." Margaret B., NY, USA, October 2019

"Securely packaged. The cardigan is excellent quality, well made of 4 ply cAashmere Securely packaged. The cardigan itself is very well made with lots of ribbing on cuffs, bottom and button placket. Knitted of strong 4 ply cashmere yarn; holds shape better and does not pill like cheaper 2 ply yarns." Lan P., CA, USA, March 2019

"The quality is outstanding - very reasonable price for a 4 ply cashmere long-sleeved turtleneck. I am very pleased." Jane S., NY, USA, March 2019

"These sweaters are excellent. I have them in several colors. They fir perfectly and the colors are beautiful. Thank you so much." Gaby H., FL, USA, July 2018

"What a really nice cashmere sweater-the material is soft and thick and feels great.Hard to find a citron green but it is my favorite color in cashmere. Will rebuy another in the fall" Victoria H., CT, USA, May 2018

"The sweater fit my dad perfectly and he loved the style!" Jim G., MI, USA, February 2018

"Fantastic product, reasonable price. I had trouble finding a 4-ply cashmere quality - and this one is really warm and fluffy, the cut is perfect, the color (charcoal grey) is perfect. Very happy with the purchase!" Jutta L., CA, USA, January 2018

"I've bought several of their quite luxurious, reasonably priced and warm 4-ply sweaters. Just bought one for a pal, turned out too small (our error). Requested refund. They said yes within three hours! Ordered her a replacement and am about to buy one in a new color for myself. Quality, price, service all wonderful! You can trust these good folks, I certainly do, and I thank them a whole lot."
Michael D., MA, USA, December 2017

"Sweater is perfect .have several from this company always the best experience."Reggie T., MO, USA, October 2017

"A beautifully crafted sweater with a nice drape--just what I was looking for!" Kellum B., MA, USA, March 2017

"Great sweater! I love it :) Warm, soft, beautiful!!!" Hayes A., WA, USA, February 2017

"My husband loves this sweater. Hard to find a nice mock turtleneck and this sweater is perfect." Johnson L., IL, January 2017

"These are absolutely the best cashmere sweaters-a great buy!" Berry W., NC, USA, December 2016

"I love these sweaters. I have them in various colors and they are extremely useful. The colors, the size, everything about them is perfect. Thank you so much." Rossello P., FL, USA, November 2016

"The quality of these cashmere sweaters is superb! I own a lot of cashmere and I'm thrilled with these two I just received. Tight weave, nice thickness and long turtleneck. I couldn't be more pleased!" Audrey P., DE, USA, October 2016

“Super nice Cashmere sweater. Love the design and feel of this product. Super happy!!!” Flemming B., WA, USA, June 2015

“Timely delivery in good condition. Best cashmere quality outside Scottish cashmere.” Raymond W., CA, USA, June 2015

“Sweater nicely cut, good weight for Southern California evenings.” Tony C., CA, USA, May 2015

“Package arrived much earlier than indicated. Beautiful sweater. All good.” James D., MI, USA, March 2015


“Nice quality cashmere and am pleased about the true Burgundy color.” Patricia, A., VT, USA, January 2015

“Exemplary service as item arrived in two days just in time for Christmas. High quality materials and exceptional design. Superb!” Christine B., PA, USA, January 2015

“Was delivered before the estimated delivery date, meaning I had a birthday present on hand for his birthday!” Helen O., MD, December 2014

Joseph A., IN, December 2014

“Very nice and thick cashmere cardigan. I love it.” Tomoko K., Greenwich CT, November 2014

“I love these cashmere sweaters! They fit perfectly, have beautiful colors and are easy to wear. Thank you so much” Pilar R., Miami, FL, October 2014

“Perfect! Excellent quality, fits perfectly, easy to wear: matches almost everything, I enjoy wearing it. Thank you so much” Pilar R., Miami FL, September 2014

“Beautiful product sold by professional company.” Sandra P., OH, August 2014

“It is perfect. Size fits perfectly, nice length, excellent cashmere, I enjoy wearing it. Thank you.” Pilar R., FL, June 2014

“Great classic sweater, exactly what I was looking for.” Christopher F., CA, May 2014

“5th purchase from this seller, as usual, fantastic”. Christopher F., CA, March 2014

“Beautiful quality item as described but hd to return; easy to return, no problems” Susan D. NJ, USA. February 2014

“It's really soft and made a beautiful affordable gift for my husbands birthday. Very sharp looking.” Bonnie M., AZ, February 2014

“My 2nd Cashmere sweater. Lovely color and weight. I found sweaters that cost over $400 [I assume they might be a heavier woven thread], but at the price this sweater is lighter, but very warm. I am very pleased!” Sharon T., Reno, NV, January 2014

“The color is perfect. The fit is great. The fabric is soft and cozy.” Garland C., NC, January 2014.

“Everything went very well. Have to wait until Christmas to see if it fits etc.” Ellen D., PA, December 2013.

“The quality of the cashmere and the style of these sweaters are both excellent. Cashmere Heartland was great to deal with: the packages are elegant and service prompt. I would certainly order from this company again and highly recommend these products.” Joanne D., CA, December 2013

“They caught an error in my order and corrected it immediately, which eliminated a problem I could have had. Very courteous and prompt with correction and delivery. Sweater was exactly what I wanted. Thank you very much.” Ed B., KY, October 2013

“Shephes are the best cashmere sweaters I have ever seen. The Shephe sweaters are luxuriously thick, well constructed, in classic colors. I bought several Shephe sweaters for myself and like them so much I bought this to give to someone special. Seller is prompt and responsive. I couldn't ask for any better product or service.” Joanne C., NM, June 2013

“The sweater was exactly what my husband wanted. Color and quality of the cashmere was perfect!” Stefane B., NJ, December 2012